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ABOUT US

 

The Company Behind Incident Desk

 

Incident Desk is owned, managed and supported by Solution House Software.

Incubated, designed, crafted and refined in Cape Town since 2011, Incident Desk software has been built on modern, scalable technologies and enjoys full support from a team located in Cape Town and London.

What we do

 

Using the Incident Desk software framework, our solution offers rapid development and deployment of service request solutions and associated smart phone apps.

Our expertise and specialist skills provide solutions for:

  • Unlimited service requests across multiple installations

  • Mobile device integration and application deployment

  • Dashboard and trending statistical analysis

  • Global, multi-tenanted clients

Our framework was developed for the modern, multi-faceted management company, and caters for various industries. It is built on open source components and is delivered via the cloud.