MOBILE USER TRACKING, DISPATCH MANAGEMENT AND MESSAGE BROADCASTING

Incident Desk Mobile user tracking and dispatch management have powerful functionality integrated with the Incident Desk incident management and geo-spatial mapping engine

 

It has the following advantages:

  • Only track designated users such as guards technicians and service teams.

  • View their real-time location and movement history

  • Locate users closest to an incident or service request

  • Dispatch a mobile user to an incident

  • Create a real-time service request and job card which can be accepted and started on the mobile app.

  • View in real-time when a user arrives at the location

  • A service request will automatically commence when a user comes with X meters on the incident location.

  • Send broadcast push notification to a mobile user or a user group.

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