GUARD TRACKING, DISPATCH MANAGEMENT AND MESSAGE BROADCASTING

Incident Desk Mobile user tracking and dispatch management have powerful functionality integrated with the Incident Desk incident management and mapping engine

 

It has the following advantages:

  • Only track designated users such as guards technicians and service teams.

  • View their real-time location and movement history

  • Locate users closest to an incident or service request

  • Dispatch a mobile user to an incident

  • Create a real-time service request and job card which can be accepted and started on the mobile app.

  • View in real-time when a user arrives at the location

  • A service request will automatically commence when a user comes with X meters on the incident location.

  • Send broadcast push notification to a mobile user or a user group.