Business activities are logged in 4 easy steps using the incident wizard. There are no confusing pages with multiple fields to complete as the user is taken intuitively through each step of the logging process.
Drop down boxes and expandable trees are used throughout the application to minimize typing and users can only see categories and sites which are allocated to them. All fields and drop down boxes are free fields pre-defined by the administrator.
Incident Desk has full communication and notification capabilities with e-mail and SMS options. Notifications can be sent to users who are allocated to the site at which the incident occurred.
All related documentation (invoices, purchase orders, health and safety reports), photos and videos can be stored using the integrated cloud-based document management solution.