Full field filtering and easy query building functionality come as standard.
All data can be exported to Excel.
Reports can be created from any combination of sites, categories, assets and numerous other fields.
You can use the query builder to analyse your data and isolate trends.
Incident Desk has a number of standard reports for quick viewing purposes and can be viewed as data or graphs.
Apart from site, category and user reports Incident Desk also quick and easy matrix summaries.