What Is Incident Desk?
Incident Desk is a no-code service management platform that empowers companies to streamline and improve their service management processes. With its user-friendly interface and powerful features, Incident Desk is the perfect solution for companies looking to take their service management to the next level.
3 MAIN BUSINESS AREAS
Urban Management & Public Safety
The largest urban management and public safety solution in South Africa, providing one distributed, real-time centralised solution covering major urban areas and city centres and over 2000 service types.
Incident Desk No-Code
Our no-code service management platform is exactly that: completely no-code. Develop and launch powerful service management solutions for security, maintenance, facility management and more. Our self-service no-code platform will be launching in 2024.
We develop our own industry specific solutions using the MyIncidentDesk no-code platform.
We’ve Got You Covered
Incident Desk is designed to make it easy for companies to create custom service management solutions without needing technical expertise. Whether you’re looking to improve your internal processes or create a market-leading solution for your customers, Incident Desk is the perfect tool for the job.
Geo-Spatial Service Management Solutions
Incident Desk is capable of creating market-leading geo-spatial service management solutions, enabling companies to visualize and manage their services in real-time. With Incident Desk, companies can see exactly where their services are located and monitor their performance in real-time, making it easy to identify and resolve any issues that arise.
Smart Phone Apps
In addition to its web-based interface, Incident Desk can also be used to create smart phone apps that give field workers easy access to the information they need to perform their jobs effectively. These apps are designed to be highly intuitive, making it easy for field workers to report incidents, view task lists, and access important information on-the-go.
Scalability and Customization
Incident Desk is highly scalable, making it the perfect solution for companies of all sizes. Whether you’re a small start-up or a large multinational corporation, Incident Desk can be customized to meet the specific needs of your organization. From simple work order management to complex geo-spatial service management solutions, Incident Desk is the flexible and powerful solution you need to take your service management to the next level.