INCIDENT DESK
no-code Service
Management
Platform
Build market leading geo-spatial service management solutions & smart phone apps without any coding required
How does it work?
Our platform is easy to use and only requires 8 simple steps to build large-scale multi-functional service management solutions and mobile apps. You can build and map sites, create service types, set security and access rights, load users, create impact levels, set service statuses, build forms, and configure your mobile app preferences.
Step 1: Build & map sites
Sites can be countries, states, provinces, cities and precincts; or buildings, floor and rooms; or even customers and store locations. A site is created with an easy Google Maps search.
Step 3: Security
Create groups with sites and service access rights.
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Curabitur dapibus at felis quis interdum. Etiam at elementum ligula. Aliquam efficitur ante eget viverra molestie. Donec rutrum tellus a ex accumsan varius. Etiam aliquam libero et finibus finibus. Cras vel nunc eget metus fringilla consectetur. Aenean sed lacinia turpis. Nullam porttitor lobortis mauris at blandit. Quisque aliquam diam felis, at fermentum metus dignissim in. Mauris sagittis dolor sed venenatis scelerisque.
Step 5: Impact levels
Create service impact levels, auto-notifications and auto-escalations.
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Curabitur dapibus at felis quis interdum. Etiam at elementum ligula. Aliquam efficitur ante eget viverra molestie. Donec rutrum tellus a ex accumsan varius. Etiam aliquam libero et finibus finibus. Cras vel nunc eget metus fringilla consectetur. Aenean sed lacinia turpis. Nullam porttitor lobortis mauris at blandit. Quisque aliquam diam felis, at fermentum metus dignissim in. Mauris sagittis dolor sed venenatis scelerisque.
Step 7: Forms
Build forms and standard operating procedures for each service type or re-use current forms and fields. Choose which fields must be pushed to your mobile app and publish.
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Sed at lacus vitae augue egestas pulvinar ultricies nec nisi. In aliquet velit sed eros facilisis, in tempus eros imperdiet. Aenean mollis urna aliquet orci placerat porttitor. Aenean tincidunt urna sed faucibus sodales. Donec sit amet eros eros. Duis volutpat arcu at efficitur molestie. Pellentesque gravida dolor risus, a sollicitudin arcu euismod sit amet.
Curabitur dapibus at felis quis interdum. Etiam at elementum ligula. Aliquam efficitur ante eget viverra molestie. Donec rutrum tellus a ex accumsan varius. Etiam aliquam libero et finibus finibus. Cras vel nunc eget metus fringilla consectetur. Aenean sed lacinia turpis. Nullam porttitor lobortis mauris at blandit. Quisque aliquam diam felis, at fermentum metus dignissim in. Mauris sagittis dolor sed venenatis scelerisque.
Step 2: Service Types
Create as many service types and levels as you like. Choose an icon colour and publish to your mobile phone and desktop app.
Step 4: Load users
Create users with levels and solution module access.
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Sed at lacus vitae augue egestas pulvinar ultricies nec nisi. In aliquet velit sed eros facilisis, in tempus eros imperdiet. Aenean mollis urna aliquet orci placerat porttitor. Aenean tincidunt urna sed faucibus sodales. Donec sit amet eros eros. Duis volutpat arcu at efficitur molestie. Pellentesque gravida dolor risus, a sollicitudin arcu euismod sit amet.
Curabitur dapibus at felis quis interdum. Etiam at elementum ligula. Aliquam efficitur ante eget viverra molestie. Donec rutrum tellus a ex accumsan varius. Etiam aliquam libero et finibus finibus. Cras vel nunc eget metus fringilla consectetur. Aenean sed lacinia turpis. Nullam porttitor lobortis mauris at blandit. Quisque aliquam diam felis, at fermentum metus dignissim in. Mauris sagittis dolor sed venenatis scelerisque.
Step 6: Service status
Create easy service statuses and workflows.
Learn More
Sed at lacus vitae augue egestas pulvinar ultricies nec nisi. In aliquet velit sed eros facilisis, in tempus eros imperdiet. Aenean mollis urna aliquet orci placerat porttitor. Aenean tincidunt urna sed faucibus sodales. Donec sit amet eros eros. Duis volutpat arcu at efficitur molestie. Pellentesque gravida dolor risus, a sollicitudin arcu euismod sit amet.
Curabitur dapibus at felis quis interdum. Etiam at elementum ligula. Aliquam efficitur ante eget viverra molestie. Donec rutrum tellus a ex accumsan varius. Etiam aliquam libero et finibus finibus. Cras vel nunc eget metus fringilla consectetur. Aenean sed lacinia turpis. Nullam porttitor lobortis mauris at blandit. Quisque aliquam diam felis, at fermentum metus dignissim in. Mauris sagittis dolor sed venenatis scelerisque.
Step 8: App preferences
Configure your mobile app by selecting modules, functions, logos and app colours and publish.
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Sed at lacus vitae augue egestas pulvinar ultricies nec nisi. In aliquet velit sed eros facilisis, in tempus eros imperdiet. Aenean mollis urna aliquet orci placerat porttitor. Aenean tincidunt urna sed faucibus sodales. Donec sit amet eros eros. Duis volutpat arcu at efficitur molestie. Pellentesque gravida dolor risus, a sollicitudin arcu euismod sit amet.
Curabitur dapibus at felis quis interdum. Etiam at elementum ligula. Aliquam efficitur ante eget viverra molestie. Donec rutrum tellus a ex accumsan varius. Etiam aliquam libero et finibus finibus. Cras vel nunc eget metus fringilla consectetur. Aenean sed lacinia turpis. Nullam porttitor lobortis mauris at blandit. Quisque aliquam diam felis, at fermentum metus dignissim in. Mauris sagittis dolor sed venenatis scelerisque.
EXAMPLES OF SOLUTIONS
Please see some examples below of how customers are using our software solutions.
EXAMPLE
TRACKING SOLUTION
Our Tracking Solution can be used for site managers to manage weekly customer site visits or for maintenance teams to assign call-outs to the closest team.
Example
Waypoint solution
Our Waypoint Solution can be used for onsite security guards to visit pre-defined waypoints or for mobile teams to visit pre-defined sites and waypoints.
EXAMPLE
Mobile asset management
Our Mobile Asset Management can be used to register and report street lights or CCTV cameras for maintenance purposes.
Example
People management solution with facial recognition
Our People Management Solution with Facial Recognition can be used for Homeless People Management, Suspicious/Banned People Management, Daily Covid Checks, and Employee On-duty Management.
EXAMPLE
Panic button solutions
Our Panic Button Solution offer added safety in emergency situations.
Example
Mobile worker job management solution
Our Mobile Worker Job Management Solution can be used for maintenance management functions and fibre installation management with daily checks, tasks, and project updates.
EXAMPLE
Lone worker/sign-of-life solution
Our Lone Worker/Sign-of-Life Solution can be used for lone workers such as security guards and night maintenance personnel to confirm that all is well and provide GPS location tracking in case of an emergency.
Let’s Get Started
Choose Incident Desk No-Code Service Management Platform
for all your service management needs and see
the difference a powerful solution can make!